THEATRE POLICIES

All ticket sales are final
All events, programs, artists, times and date are subject to change.

Ticket Holder Policies

  • All individuals require a ticket to gain entry to ticketed events.
  • Theatre management reserves the right to refuse admission and refund the ticket price to any individual.
  • Latecomers will be seated at the first suitable opportunity as deemed by theatre management. On-stage performances are shown on lobby monitors for the convenience of those waiting.
  • Cameras, audio and video recorders are prohibited for most performances. Please ask before use.
  • Pagers, cellular phones and electronic devices must be turned off.

Refreshments
Hot and cold beverages and light snacks are available. Please note: food and beverages are not permitted in the theatres, with the exception of plastic bottles of water.

Babes in arms
Every person must have a ticket in order to be admitted to a performance. This policy applies to everyone, including children and infants.

Scent Advisory
Please be considerate of those in the audience who may have allergies and refrain from wearing cologne and perfume.

Parking
Two-level underground parking garage is accessible from the west side of the building off Living Arts Drive.

Accessible Parking
Clearly marked wheelchair access parking spaces are located next to the elevators on levels P1 and P2.

Wheelchair Seating
Wheelchair seating is available on the main level of RBC Theatre and on both the Orchestra and Dress Circle levels of Hammerson Hall. Elevators to upper levels are located at the north end of the SmartCentre's Atrium and are accessible from the Centre's two underground parking levels. Vehicles must display valid parking permit. Parking is free.

Hearing Enhancement
Devices are available free of charge. See ushering staff.

Booster Seats
Booster seats are available for rent from the Coat Check for a nominal fee. Quantities are limited.

Special Discounts
Group Discounts – on selected shows for groups of 10 or more. Call 905-306-6000.
Children's Discounts – available on most children and family shows.

Ticket Exchanges
Patrons can exchange tickets for another performance of the same show by 6 pm on the day before the original performance ordered. This fee applies to change of seat, change of price and change of performance. There is a $5.00 exchange fee per ticket for this service. This procedure is facilitated via telephone or in-person only.

Lost of Stolen Tickets
In the event of lost or stolen single tickets, the Box Office can reprint tickets for a $3.00 per ticket service fee upon proof of purchase and presentation of valid ID. All reprinted tickets render the original ticket invalid because a new barcode on the ticket will take precedence. Any patron with an invalid ticket will be asked to see Box Office staff for new tickets.

Ordering tickets
VISA, Mastercard, AMEX are accepted.

Online
To order online, please click here

Print At Home Tickets
We offer Print At Home tickets for most performances. This is an electronic delivery method by which your tickets are emailed to you directly and immediately after your purchase. Print At Home prevents you from waiting in line to pick up tickets, prevents you from losing your tickets in the mail, and you can print/reprint your tickets at any time in case they are lost or misplaced. For more information on Print At Home, please click here.

Box Office
The Box Office is located on the ground floor of the Centre.
905.306.6000 or toll free at 1.888.805.8888.
Monday to Saturday, 11 am to 6 pm. (Closed Saturdays in July and August). Closed Sundays.
In person: open 90 minutes before showtime and 60 minutes after showtime.

Service Charges

Ordering over the phone:
Tickets $20.00 and under - $3.00 per ticket, no maximum, plus a $2.00 per order charge
Tickets $20.01 and over - $5.00 per ticket, no maximum, plus a $3.00 order charge

Ordering in person at the counter:
All tickets: $2.00 per ticket, no maximum

Ordering on-line:
All tickets: $5.00 per ticket, no maximum, plus a $3.00 order charge

Mailing
The Living Arts Centre
4141 Living Arts Drive
Mississauga ON L5B 4B8


E-mail us at info.lac@livingarts.on.ca for other questions.

lacpresents_icon
camps-courses-button Camps Courses
AFL-Patronclub
thegallery
liverestaurant
Season Brochure

ON SALE NOW!

CHUGGINGTON LIVE! The Great Rescue Adventure
February 1
1 PM & 4 PM

BuyTickets-button
CourseRegistration-button
CampRegistration-button
Newsletter Signup

Follow Us