For Courses policies, click here.

For Camp facts, click here.

City of Mississauga Lifting Proof of Vaccination in City Facilities

The City of Mississauga has lifted Proof of Vaccination, capacity limits and contact tracing effective March 1, 2022. While the Face Mask By-law is no longer required in accordance with the latest public health regulations, they are encouraged. 

Please note that some events may implement different vaccine requirements, which will be specified on the event page as necessary.

Read more about current public health measures.

All ticket sales are final
All events, programs, artists, prices, times and date are subject to change.

Ticket Holder Policies

  • All individuals require a ticket to gain entry to ticketed events.
  • Theatre management reserves the right to refuse admission and refund the ticket price to any individual.
  • Latecomers will be seated at the first suitable opportunity as deemed by theatre management. On-stage performances are shown on lobby monitors for the convenience of those waiting.
  • Cameras, audio and video recorders are prohibited for most performances. Please ask before use.
  • Pagers, cellular phones and electronic devices must be turned off.

Ticket Re-Seller Websites
It has been brought to our attention Living Arts Centre event tickets are being found on unauthorized reseller websites. These companies have been aggressively selling tickets on their own independent websites. When searching online it is very easy to be directed to one of these websites and think you are on the official Living Arts Centre website but that may not be the case. These websites often sell tickets above ticket value and in USD currency. Tickets purchased through these websites cannot be guaranteed by the Living Arts Centre and if they are counterfeit you will unfortunately be refused admission. We ask you use caution and utilize the only official website to purchase tickets to Living Arts Centre events which is www.livingartscentre.ca.

Refreshments
Hot and cold beverages and light snacks are available. Please note: food is not permitted (take out beverages) in the theatres, beverages are permitted in plastic containers/glasses.

*No outside food or beverage permitted in the facility.

Babes in arms
Every person must have a ticket in order to be admitted to a performance. This policy applies to everyone, including children and infants.

Scent Advisory
Please be considerate of those in the audience who may have allergies and refrain from wearing cologne and perfume.

Entrances

We ask patrons to access the Living Arts Centre through the South Entrance (on Princess Royal Drive), the East Entrance (on Duke of York Blvd) or West Entrance (on Living Arts Drive).

Parking

The Living Arts Centre's underground parking is open during regular facility hours and during events. Underground parking is free on weekdays after 6:00 p.m. and on weekends.

Paid on-street parking is also available on Living Arts Drive & Prince on Living Arts Drive & Prince of Wales Drive in designated spots. To learn more, click here.

Accessible Parking
Clearly marked wheelchair access parking spaces are located next to the elevators on levels P1 and P2.

Wheelchair Seating
Wheelchair seating is available on the main level of RBC Theatre and on both the Orchestra and Dress Circle levels of Hammerson Hall. Elevators to upper levels are located at the north end of the SmartCentre's Atrium and are accessible from the Centre's two underground parking levels. Vehicles must display valid parking permit. Parking is free.

Hearing Devices
Hearing enhancement devices and ear plugs are available free of charge. See ushering staff.

Booster Seats
Booster seats are available for rent from the Coat Check for a nominal fee. Quantities are limited.

Special Discounts
Group Discounts – on selected shows for groups of 10 or more. Call 905-306-6000.
Children's Discounts – available on most children and family shows.

Box Office
The Box Office is located on the ground floor of the Centre.

Tel: 905-306-6000
Email: lac.boxoffice@mississauga.ca

Monday to Friday: 11:00 a.m. – 4:00 p.m.
Saturday to Sunday: closed

Call centre will remain open Monday to Friday: 11:00 a.m. - 4:00 p.m.

Events: Open 2 hours prior to show time and up to 1 hour after show time

Service Charges
All tickets: $5 per ticket, $3 per order regardless of ticket amount and how it is purchased.

Ordering tickets
VISA, Mastercard, AMEX, and VISA & Mastercard Debit are accepted online. Those methods of payment are also accepted through the Box Office with the addition of Debit. Cash may not be accepted.

Online
To order online, please click here.

Print At Home and Mobile Tickets
We offer Print At Home and Mobile tickets for all performances. This is an electronic delivery method by which your tickets are emailed to you directly and immediately after your purchase. Electronic tickets prevent you from waiting in line to pick up tickets, from losing your tickets in the mail, and you can reissue your tickets at any time in case they are lost or misplaced. Print at Home tickets can either be printed ahead of time or displayed on a mobile device for entry. Mobile tickets must be displayed on a mobile device for entry.

Ticket Exchanges
Patrons can exchange tickets for another performance of the same show or within the Living Arts Centre Presents series by 6 pm on the day before the original performance ordered. There is a $1.50 exchange fee per ticket for this service. This fee applies to change of seat, change of price and change of performance. For the LAC Presents series, patrons can turn in their unused ticket(s) the day before the scheduled performance for a gift certificate for future use. This procedure is facilitated via telephone or in-person only.

Lost/Stolen/Forgotten Tickets
In the event of lost, stolen, or forgotten single tickets, they can be reissued through your online account at no additional charge. The Box Office can reprint tickets upon proof of purchase and presentation of valid ID. All reprinted tickets render the original ticket invalid because a new barcode on the ticket will take precedence. Any patron with an invalid ticket will be asked to see Box Office staff for new tickets.

Facility Hours

Daily 9:00 a.m. to 9:00 p.m.*
*Hours may be extended due to scheduled events and performances.

Mailing
The Living Arts Centre
4141 Living Arts Drive
Mississauga ON L5B 4B8



E-mail us at lac.boxoffice@mississauga.ca for other questions.