All ticket sales are final
All events, programs, artists, prices, times and date are subject to change.
Ticket Holder Policies
- All individuals require a ticket to gain entry to ticketed events.
- Theatre management reserves the right to refuse admission and refund the ticket price to any individual.
- Latecomers will be seated at the first suitable opportunity as deemed by theatre management. On-stage performances are shown on lobby monitors for the convenience of those waiting.
- Cameras, audio and video recorders are prohibited for most performances. Please ask before use.
- Pagers, cellular phones and electronic devices must be turned off.
Ticket Re-Seller Websites
It has been brought to our attention Living Arts Centre event tickets are being found on unauthorized reseller websites. These companies have been aggressively selling tickets on their own independent websites. When searching online it is very easy to be directed to one of these websites and think you are on the official Living Arts Centre website but that may not be the case. These websites often sell tickets above ticket value and in USD currency. Tickets purchased through these websites cannot be guaranteed by the Living Arts Centre and if they are counterfeit you will unfortunately be refused admission. We ask you use caution and utilize the only official website to purchase tickets to Living Arts Centre events which is www.livingartscentre.ca.
Hot and cold beverages and light snacks are available. Please note: food is not permitted (take out beverages) in the theatres, beverages are permitted in plastic containers/glasses.
Babes in arms
Every person must have a ticket in order to be admitted to a performance. This policy applies to everyone, including children and infants.
Please be considerate of those in the audience who may have allergies and refrain from wearing cologne and perfume.
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Clearly marked wheelchair access parking spaces are located next to the elevators on levels P1 and P2.
Wheelchair seating is available on the main level of RBC Theatre and on both the Orchestra and Dress Circle levels of Hammerson Hall. Elevators to upper levels are located at the north end of the SmartCentre's Atrium and are accessible from the Centre's two underground parking levels. Vehicles must display valid parking permit. Parking is free.
Devices are available free of charge. See ushering staff.
Booster seats are available for rent from the Coat Check for a nominal fee. Quantities are limited.
Group Discounts – on selected shows for groups of 10 or more. Call 905-306-6000.
Children's Discounts – available on most children and family shows.
Patrons can exchange tickets for another performance of the same show by 6 pm on the day before the original performance ordered. There is a $5.00 exchange fee per ticket for this service. This fee applies to change of seat, change of price and change of performance. For the LAC Presents series, patrons can return their unused tickets the day before the scheduled performance into a credit that will expire one year after issue. This credit is only valid towards the LAC Presents series. This procedure is facilitated via telephone or in-person only.
In the event of lost, stolen, or forgotten single tickets, they can be reissued through your online account at no additional charge. The Box Office can reprint tickets for a $3.00 per ticket service fee upon proof of purchase and presentation of valid ID. All reprinted tickets render the original ticket invalid because a new barcode on the ticket will take precedence. Any patron with an invalid ticket will be asked to see Box Office staff for new tickets.
VISA, Mastercard, AMEX are accepted.
We accept Visa & Mastercard Debit.
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Print At Home Tickets
We offer Print At Home tickets for all performances. This is an electronic delivery method by which your tickets are emailed to you directly and immediately after your purchase. Print At Home prevents you from waiting in line to pick up tickets, prevents you from losing your tickets in the mail, and you can print/reprint your tickets at any time in case they are lost or misplaced. For more information on Print At Home, please click here.
We also offer Mobile tickets for all performances. This is an electronic delivery method by which your tickets are emailed to you directly to your mobile device and immediately after your purchase. Mobile Tickets prevents you from waiting in line to pick up tickets, prevents you from losing your tickets in the mail, and you show your mobile device with tickets displayed for entrance to the theatre. For more information on Mobile Tickets, please click here.
The Box Office is located on the ground floor of the Centre.
Monday to Saturday, 11 am to 6 pm. (Closed Saturdays in July and August). Closed Sundays.
In person: open 90 minutes before showtime and 60 minutes after showtime.
*if you choose to have your tickets mailed to your address, a fee of $3 will be applied to your order.
Ordering over the phone:
Tickets $20.00 and under - $3.00 per ticket, no maximum, plus a $2.00 per order charge
Tickets $20.01 and over - $5.00 per ticket, no maximum, plus a $3.00 order charge
Ordering in person at the counter:
All tickets: $2.00 per ticket, no maximum
All tickets: $5.00 per ticket, no maximum, plus a $3.00 order charge
The Living Arts Centre
4141 Living Arts Drive
Mississauga ON L5B 4B8
E-mail us at email@example.com for other questions.